Francesco De Salvia has been running the Madame SiSi gym in the province of Mantua for almost 10 years.
I have been running the Madame SiSi gym in the province of Mantua for almost ten years now, and have always focused on improving my own and my clients' psychophysical condition. Honestly, I had never really dealt with optimising water, electricity and gas - especially in the changing rooms.
When I arrived, on the advice of the management provider, I decided to install DocciaPay and integrate it with what is now Wellness in the Cloud.
We packaged various subscriptions including an amount of shower time.
Each customer has a set time of free service per day, without being able to “accumulate” the days when they do not come.
The best thing, for me, is that once the sale is closed the system works automatically: I don't have to remember anything, the system does it all.
DocciaPay also allowed me to ward off the “Portuguese”: those who came almost only to shower at the gym and use hot water for half an hour, perhaps to save money at home.
It sounds paradoxical, but thanks to this system I have really “weighed” my customers: today I know that those who attend consistently have the same goal as me and are not here to take advantage.
I chose DocciaPay knowing that there were cheaper solutions on the market, but none did what I was looking for, especially in terms of integration and control.
Nine years on, I can say that it has paid off handsomely, considering that the girls in reception now concentrate on subscriptions and not on running the showers.
About the service I have no doubt: they are always there, they respond, they are courteous and they really want to solve problems.
After almost ten years, I recommend all colleagues to install a system like DocciaPay, in a few minutes you realise how much the management of changing rooms and consumption can change.