Alberto Borin, President pro tempore of the Consorzio per lo Sviluppo e la Gestione degli Arenili della Marina di Caorle soc. cons. a r.l.
The Consorzio Arenili Caorle is a consortium company established in the 1970s from the fusion of many small bathing establishments existing on the Caorle sandy shore into a single entity. Today, the Consortium is a consolidated reality in the tourist economy of the Veneto seaside resort, guaranteeing a total capacity of about 10,000 beach umbrellas, most of which are at the service of the city's accommodation facilities.
With the pay-as-you-go system proposed to us by Leucum System, DocciaPay we have achieved a rationalisation of the use of the resource, with a consequent reduction in water consumption. Since this was a pilot installation, due to the extension of the beach networks and the size of the establishments, it was not possible to accurately measure the savings, but the more parsimonious use of water guaranteed by the pay-as-you-go service, even for a symbolic fee, made it possible to almost entirely satisfy the demand for hot water through the production of solar thermal panels alone.
I believe that a delivery model pay per use of water and energy is a smart choice in terms of efficiency and savings, because it empowers the user and enables a more sustainable management of resources.
The operation of the system is intuitive and is clearly explained in the signage in the shower room, which we have translated into several languages according to where our customers come from, so that the instructions are accessible to everyone.
The management and metering system works correctly, as per the specifications received, and the consumption monitoring interface has proved very useful for daily control. During the season of use, we have not experienced any malfunctions.
The service was also up to the mark: the only intervention required during the season was on the card credit reader, which did not cause any disruption to the water supply system; the problem required a simple system reboot, which the Leucum technicians carried out remotely, with the ticket resolved in about 20 minutes.
Overall, the DocciaPay system from Leucum System proved to be efficient and perfectly in line with our expectations, so much so that we can also recommend it as a viable solution to other colleagues in the industry.